- Scope of application
- Type of organisation
- Public administration
- Organisation responsible
- Centre for Excellence in Universal Design
This document provides a case study about how ALONE as an organisation integrated EN 17161 as a framework for continuous improvement of accessibility. As a standard for continuous improvement of accessibility, EN 17161 describes a Universal Design approach that aligns with established management systems. It specifies requirements that enable an organization to design, develop and provide products, goods and services so that they can be accessed, understood and used by the widest range of users, including persons with disabilities.
ALONE recognised the value that a Universal Design approach can have for the Older People they serve, by carefully considering how user involvement can inform service design and delivery of projects. ALONE continues to explore further integration of the standard across the organisation as a framework for continuous improvement of accessibility.
More about a Case Study on applying EN 17161:2019
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