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Legislative acts

Legislative Decree on the accessibility requirements of products and services - Decreto Legislativo sui requisiti di accessibilita' dei prodotti e dei servizi


Publication date
16 July 2022
Italian Parliament


Editorial information: Normativa il Portale della Legge Vigente.

With legislative decree of 27 May 2022 n. 82 Italy has implemented the European directive of 17 April 2019 no. 882 on accessibility requirements for products and services (so-called European Accessibility Act).

The European Accessibility Act (EAA) aims to make society more inclusive by improving accessibility to certain IT products and services for people with disabilities.

The concept of disability - as stated in point 3 of the recitals of the directive - is identified by the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD), adopted on 13 December 2006, which includes among persons with disabilities "...those who have long-term physical, mental, intellectual or sensory impairments which in interaction with various barriers may prevent their full and effective participation in society on an equal basis with others...".

Furthermore, the European directive, in point 4 of the recitals, extends its benefits to all people with functional limitations or "...with physical, mental, intellectual or sensory impairments, with impairments related to age, or other conditions related to the performance of the human body, permanent or temporary, which in interaction with various barriers determine limited access to products and services causing a situation that requires the adaptation of such products and services to their specific needs...", such as elderly people, pregnant women and people traveling with luggage.

Through the approval of the European Law on Accessibility, therefore, certain IT services and products, such as mobile phones, e-books, electronic ticket offices in stations and airports, ATMs etc... will have to comply with specific requirements established by the European directive, in order to be accessible to all, thus guaranteeing full and effective equality of participation of people with disabilities.


Legislative Decree 27 May 2022, n. 82 - Decreto Legislativo 27 maggio 2022, n. 82 sui requisiti di accessibilita' dei prodotti e dei servizi
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