Understanding and addressing the gap in transport accessibility data

This report highlights the findings of a survey of 1200 people with disabilities in the UK to look at the data available to help them plan and make accessible journeys.

The research reviewed apps and data sources to identify gaps, limitations, and examples of good practice.

The survey identified types of data people with disabilities  currently use or would like access to, covering journey planning and travelling data. Categories included general information, service details, terrain, and location specifics.

The research found that integrating and standardising accessibility information across transport services and digital platforms can significantly improve the travel experience for people with disabilities.

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