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Linda Zwijsen, Manager Customer Experience at Vattenfall, describes how a large organization like Vattenfall succeeded in making their website and app more accessible and how this included many activities like creating awareness, training staff, monitoring, including management into the process...

Best practices
  • Best practices
Country
  • Netherlands

Due to their visual impairment, blind and visually impaired people are generally at a disadvantage when it comes to modern digital education and training opportunities. The relevant technologies in connection with digitalization include virtual reality (VR) and augmented reality (AR)...

Best practices
  • Best practices
Country
  • Austria

The main aim of the project is to improve the accessibility of websites, applications or documents and to enable people with visual impairments to work with information in a way that minimises the barriers they have to overcome. It also aims to offer visually impaired people meaningful employment...

Best practices
  • Best practices
Country
  • Czechia

As part of the offered services the museum provides sign guides with Spanish sign language subtitle videos, audio guides with audio description and magnetic induction loops for all audio guides. The universal accessibility certificate awarded by AENOR is recognition of the museum’s effort...

Best practices
  • Best practices
Country
  • Spain

TOTUPOINT is an audio tag included in the navigation and information system. It is a small-sized device with independent alarm signalling: tone or voice. Markers warn about danger or guide you to a goal. They can be used to mark building entrances, rooms and other important places...

Best practices
  • Best practices
Country
  • Poland

Currently, around 65 percent of all traffic lights in the City of Wien are equipped with additional facilities for visually impaired and blind people. In addition to acoustic signals, tactile signs and floor grooves help you cross the street safely...

Best practices
  • Best practices
Country
  • Austria

The Cooperativa Sociale Il Tulipano is an organization dedicated to supporting and promoting the social inclusion of individuals with autism and other forms of neurodivergence. Its mission centers on fostering personal autonomy, employment opportunities...

Best practices
  • Best practices
Country
  • Italy