- Scope of application
- Type of organisation
- Public administration
- Organisation responsible
- Centre for Excellence in Universal Design
The Toolkit provides guidance to inform the design and procurement of customer communications. It is based on a Universal Design Approach, which aims to create an environment that can be accessed, understood and used to the greatest extent possible by all people, regardless of their age, size, ability or disability.
The Toolkit is for organisations who provide services to the public and can be used for planning communications, training staff, informing suppliers and procuring communication products and services. It provides design guidance on written, spoken and signed and digital communication
Disclaimer: Accessible EU is not responsible for the accessibility of content provided by third parties.